Privacy and Cookie Policy

At Syevox, your privacy matters. This combined Privacy and Cookie Policy explains how we collect, use, and protect your personal information, and how we use cookies and similar technologies on our website.


Information We Collect

  • Personal Information: When you fill out forms or contact us, we collect details such as your name, email address, and phone number.

  • Usage Data: Automatically collected data via cookies and tracking tools about how you interact with our website and services.

  • Third-Party Data: Data collected through third-party services like Google Analytics and Facebook Pixel.


How We Use Your Information

  • To provide, maintain, and improve our services.

  • To communicate with you about your inquiries or account.

  • To analyze website traffic and user behavior to enhance user experience.

  • To comply with applicable laws and regulations.


Data Sharing and Third Parties

We do not sell your personal data. We may share your information with trusted third-party service providers (such as analytics, hosting, and advertising platforms) solely to deliver and improve our services. All third parties are bound by confidentiality and data protection obligations.


Data Security

We implement technical and organizational measures designed to protect your personal data from unauthorized access, misuse, loss, or disclosure. However, no system is fully secure, and we cannot guarantee absolute security.


Managing Cookies and Your Preferences

You can control cookies through your browser settings or by using cookie management tools. Our website may offer a cookie consent banner with options to disable some cookies; however, please note:

  • Disabling cookies through our site may not fully prevent all tracking cookies from being set.

  • Due to technical limitations and third-party services, some tracking may still occur unless cookies are blocked directly via your browser or other privacy tools.

We respect your preferences and encourage you to use browser settings or privacy tools for the most comprehensive control.


Client Offboarding & Data Handling

Upon termination or completion of services with Syevox, all shared data, assets, and intellectual property will be handled with the same care and privacy protections outlined in this policy.

  • Data Retention: Client data and content (e.g., reports, media files, login credentials) will be retained for a maximum of 30 days post-offboarding unless otherwise requested in writing.

  • Intellectual Property: Ownership of deliverables (e.g., social media content, strategies, branding assets) remains with the client as outlined in their service agreement. Syevox will not reuse, resell, or redistribute client assets without explicit written consent.

  • Access Revocation: All access to client-owned platforms, folders, or third-party tools will be revoked at the time of offboarding.


International Data Transfers

If you are located outside Australia, please note that your information may be transferred to and processed in countries with different data protection laws. We take steps to ensure your data is handled securely and in line with this policy.


Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal data.

  • Object to or restrict certain data processing activities.

  • Withdraw consent at any time (where applicable).

To exercise these rights or for any questions regarding your data, please contact us at support@syevox.com.


Policy Updates

We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised effective date.